Notice

Service Policy and System Update Notice

General [SG] Introducing Our New Bulky Delivery Service 2026-03-18

Bulky Parcel Delivery Service Now Available

We are pleased to introduce our Bulky Parcel Delivery Service, now available through the Smartship platform.

This new service allows users to arrange delivery for large and heavy parcels that exceed standard parcel limits, making it easier to ship bulky items such as furniture, appliances, equipment, and oversized packages.

Service Highlights

Parcel Weight Up to ~100kg (exceeding 30kg)
Coverage Area Islandwide delivery across Singapore
Compensation Up to $300 per parcel

No Additional Setup Required

Smartship will automatically recognize and accept parcels above 30kg when you create a shipment — no additional selection is required.

For further assistance, please contact our support team.

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